Michelle Mone

Winner of the 2021 Successful Businesswomen Award

Michelle Georgina Mone, Baroness Mone, OBE is a British businesswoman and life peer. Lady Michelle Mone has turned her impressive business acumen to a wide range of sectors, from lingerie to interiors, jewellery to property, tech to speaking.  Growing up in the East End of Glasgow, Michelle encountered both personal and economic struggle from a young age. At the age of 22, Michelle became the youngest ever Head of Sales and Marketing for Labatts Brewers. However, this high swiftly turned into a low when the company re-organised and Michelle was made redundant two years later. As the Founder of Ultimo Lingerie, Michelle took the brand from zero to hero, transforming it from an initial idea and concept into one of the UK’s leading lingerie lines for over two decades. Having captivated press and consumers alike, Michelle went on to sell the company to lingerie giants, MAS Holdings – one of the world’s largest manufacturers of intimates.

The Malcolm Baldrige Quality Framework, which highlights customer satisfaction, workforce empowerment, and increased productivity, has now come to symbolize the commitment to excellence globally.