Hotel Villa Michelangelo Vicenza

Winners of the 2022 Outstanding Customer Service Award

The softly rolling hills of this verdant landscape are what inspired the genius of architect Palladio, the same hills that still today surround the splendid setting of the exclusive Hotel Villa Michelangelo. Built in the 1700s as the country home of the noble Tomi family of Vicenza, this elegant and serenely harmonious building is the perfect place in which to leave the bustle of daily life behind and let yourself be pampered by the refined luxury and exquisite service offered here. Villa Michelangelo is just 4 miles from the refined, cultured city of Vicenza, which was declared a UNESCO World Heritage Site in 1994. It is best known for the many buildings designed by the illustrious Paduan architect Palladio, such as the majestic Palladian Basilica in Piazza dei Signori, currently home to major exhibitions, and the sublime Teatro Olimpico.

The Malcolm Baldrige Quality Framework, which highlights customer satisfaction, workforce empowerment, and increased productivity, has now come to symbolize the commitment to excellence globally.