Anne M. Finucane

Winner of the 2021

Anne M. Finucane is vice chairman of Bank of America and also serves as chairman of the board for Bank of America Europe. As a member of the executive management team, Finucane is responsible for the strategic positioning of Bank of America and leads the company’s environmental, social and governance (ESG), sustainable finance, capital deployment and public policy efforts. As chairman of the board of Bank of America Europe, the firm’s EU bank headquartered in Dublin, Finucane oversees more than €60 billion in assets. Finucane also serves on the board of BofA Securities Europe SA, the bank’s EU broker-dealer in Paris, with both entities playing a critical role in the company’s post Brexit European growth strategy. Bank of America has almost 3,000 employees across both entities.

The Malcolm Baldrige Quality Framework, which highlights customer satisfaction, workforce empowerment, and increased productivity, has now come to symbolize the commitment to excellence globally.